Return & Refund

We are committed to providing customers with the best purchasing experience, and we adhere to our store policies that are fair, clear, and transparent. For your convenience, all of our refund and return policies are included here. If you cannot find the information you are searching for, please feel free to contact us at any time. You can directly send email huacewisdom@outlook.com to inquire about any questions you may have regarding returns and refunds. We guarantee to reply to your inquiry within 2 hours.

FAQs About Return & Refund

Simply contact us or complete the form below. We will begin processing the refund for the order you just placed as soon as we get your email. Within two hours, we will send you an email confirming your order refund, indicating that your order has already been refunded. We guarantee that cases from email contacts will receive priority treatment.

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer returns or exchanges within 30 days of receiving your order.

We regret not being able to reach a perfect cooperation with you.If there are no quality issues with the product, you will bear the shipping cost for the return or exchange.

If your order has not yet shipped, we will immediately refund your payment.If your order has shipped, we will refund your payment as soon as we have received the item(s) back from you and processed them at our warehouse.

Return Form